Frequently Asked Questions - eSIM FAQ
An eSIM, or embedded SIM, is a digital SIM card that allows you to activate a cellular plan without using a physical SIM card. Built directly into your smartphone, tablet, or wearable device, eSIM technology lets you download and switch between mobile data plans instantly β no shipping, no swapping, and no need to visit a store.
Unlike traditional SIM cards, an eSIM is rewritable, so you can easily change carriers, add international data plans, or keep multiple profiles on one device β perfect for frequent travelers, remote workers, or anyone who needs flexible mobile connectivity.
β Key Benefits of eSIM:
- No physical SIM card required
- Instant activation online
- Keep multiple data plans on one device
- Ideal for international travel
- Secure and tamper-proof
Activating your HAWA eSim is simple. Follow these guides based on your device:
- Easy Ways to Install an eSIM on iPhone
- iPhoneΒ βΒ Settings βΈ Cellular βΈ Addβ―eSIM
- How to Install an eSIM on Samsung
- AndroidΒ βΒ Settings βΈ Network &Β Internet βΈ SIMs βΈ Addβ―SIM
- Scan the QR codeΒ from your HAWA eSIM eβmail.
- Turn on DataΒ RoamingΒ if youβre abroad β then youβre ready to surf!
Total time: about 1Β minute
Yes, you can use an eSIM and a physical SIM card at the same time on most modern smartphones, including iPhones and Android devices. This feature is called Dual SIM or Dual SIM Dual Standby (DSDS), and it allows you to have two active lines on one device.
π± How It Works:
- eSIM: One line can be a data-only eSIM, like HAWA eSIM, which gives you fast, reliable internet access while traveling.
- Physical SIM: Your regular SIM card stays active for calls, texts, or local data.
π Benefits of Using Both:
- β
Keep your primary number active while traveling
- β
Avoid expensive roaming charges by using a HAWA data-only eSIM
- β
Use one SIM for work, and one for personal use
- β
Switch between networks for better coverage and pricing
π Perfect for Travelers:
With HAWA eSIM, you donβt need to remove your physical SIM. Just scan, activate your eSIM, and enjoy instant data in over 150+ countries β all while keeping your original number active.
Check our eSIM Device Compatibility Guide for a detailed list of supported devices, including:
- iPhone XS and newer
- Samsung Galaxy S21 and newer
- Google Pixel 3 and newer
No, the eSIM is not activated immediately. You have up to 180 days to activate it.
Check the email you received after purchase for a link to your usage details.
After the Purchase, you will receive an email which carries the QR Code and Manual guide to install you HAWA eSIM. It takes less than 1 min to get an eSIM from HAWA eSIM.
No, switching to an eSIM does not change your phone number. An eSIM (embedded SIM) is simply a digital version of a physical SIM card. It allows you to activate a mobile service plan on your device without needing a physical SIM. Your phone number is tied to your mobile provider and service plan, not to the SIM card itselfβphysical or digital. So, when you transfer your existing service to an eSIM, your phone number stays the same.
Looking for flexible data solutions? HAWA eSIM is designed specifically for data use, making it ideal for travelers, remote workers, or anyone who needs fast, reliable data without switching phone numbers or plans. No roaming Charges!
No, using an eSIM does not significantly drain your phoneβs battery. eSIM technology functions just like a physical SIM card, and it consumes minimal power to stay connected to your mobile network. In fact, in many cases, eSIMs are more energy-efficient because they are integrated directly into your deviceβs hardware, reducing the need for extra components.
However, if you are using multiple eSIM profiles or running dual SIM (eSIM + physical SIM) simultaneously, your phone may use slightly more batteryβjust as it would when connected to two networks at once. This is due to the device maintaining multiple signal connections, not the eSIM itself.
π‘ Pro Tip:
If you're using an eSIM for data-only services, like the HAWA eSIM, battery usage remains minimal and efficientβperfect for travelers and remote users who need fast, reliable data without compromising battery life.
Both eSIMs and Physical SIM serve the same core purposeβconnecting your device to a mobile networkβbut each has its own advantages depending on your needs.
β
Advantages of eSIM:
No Physical Card Needed: eSIM is embedded in your device, so there's no need to insert or remove a SIM card.
Quick Setup: Activate your plan instantly by scanning a QR codeβno waiting or store visits.
Dual SIM Functionality: Many phones support eSIM + Physical SIM, letting you use Two numbers at once (e.g., one for calls, one for data).
Perfect for Travel: With data-only eSIMs like HAWA eSIM, you can get instant internet access abroad without swapping SIM cards.
Environmentally Friendly: Less plastic, less waste.
π Advantages of Physical SIM:
Wider Compatibility: Works with all phones, including older models that donβt support eSIM.
Easy to Transfer: Just move the SIM to another deviceβno digital transfer needed.
Preferred by Some Carriers: Some mobile providers still rely on physical SIM activation for certain services.
π So, Which One Is Better?
For most modern usersβespecially frequent travelers, digital nomads, or anyone using dual plansβeSIM is the better choice. Itβs faster, more flexible, and ready when you are. eSIM is the FUTURE!
If your device supports it, using a HAWA eSIM for data-only connectivity is a smart, cost-effective solutionβno number change, no roaming fees, just fast global data.
The number of eSIMs an iPhone can store and use depends on the iPhone model and iOS version.
π± iPhone Models with eSIM Support:
Most newer iPhones support multiple eSIMs, with some allowing dual active eSIM use. Here's a breakdown:
β iPhone 14 and newer (US models):
- No physical SIM slot
- Can store 8 or more eSIMs
- Support 2 active eSIMs simultaneously
β iPhone 13, 12, 11, XS, and XR series:
- Can use 1 eSIM + 1 physical SIM at the same time (Dual SIM mode)
- Can store multiple eSIM profiles, but only 1 active eSIM at a time
β iPhone Dual eSIM (iOS 16 and up):
- Some models running iOS 16 or later now support two active eSIMs at once, even with no physical SIM.
π Why Use Multiple eSIMs?
Using multiple eSIMs is perfect for:
- Traveling internationally
- Separating work and personal data
- Taking advantage of data-only plans like HAWA eSIM without removing your main line
π‘ Pro Tip:
With HAWA eSIM, you can store multiple data-only eSIMs on your iPhone and switch between them based on your destinationβno roaming fees, no hassle.
Yes, you can delete an eSIM and switch back to using a physical SIM at any time, as long as your device supports it. eSIM and physical SIM operate independently, and deleting an eSIM profile will not affect your phone's ability to use a physical SIM card.
π How It Works:
- eSIM is a digital SIM stored on your device. You can remove or deactivate it in your phone settings.
- Once deleted, you can insert a physical SIM card and your device will automatically detect and connect to the network.
π± Important Notes:
- Make sure you donβt delete your primary eSIM unless you're sure, especially if it's tied to your phone number.
- If you're using a HAWA eSIM (data-only), deleting it wonβt affect your calls or texts β only the data service will be removed.
No, you don't need to remove your physical SIM card when using an eSIM β you can use both at the same time.
Most modern smartphones, including iPhones and Android devices, support Dual SIM functionality, allowing you to use an eSIM and a physical SIM simultaneously. This means you can have:
- One SIM for calls and texts (your regular number)
- Another SIM (like HAWA eSIM) for data-only connectivity, especially while traveling
β Yes, eSIM is safe and secure to use.
In fact, itβs often more secure than a physical SIM card. Hereβs why:
- π Tamper-Proof Technology: eSIMs are embedded directly into your device, making them harder to steal or clone.
- π‘οΈ Encrypted Activation: eSIM profiles are downloaded over encrypted internet connections using QR codes or activation codes.
- π Remote Management: Lost your phone? You can easily deactivate your eSIM remotely, unlike a physical SIM that must be physically removed.
- ποΈ Less Risk While Traveling: No need to swap cards in unfamiliar places. Just scan and go with HAWAβs secure data-only eSIM.
π‘ With HAWA eSIM, your data is protected and private β no physical SIM swap needed, and no risk of losing your primary number.
The process is fast, simple, and can be done anytime, anywhere:
- π± Scan your QR code or enter your activation details
- β
Add eSIM
- πΆ Start using data instantly
Average activation time: 1-3 minutes
No waiting, no shipping, no physical card required.
π‘ Pro Tip: If you're in a rush at the airport or need instant data on arrival, HAWA eSIM is the perfect solution β activation is nearly instant.
Yes, eSIM is ideal for international travel. With HAWA eSIM, you get instant data in over 150+ countries β no SIM swap, no roaming charges.
Use a data-only eSIM like HAWA eSIM to bypass your home carrierβs expensive roaming fees. Just activate it before or upon arrival and stay connected affordably.
Yes. eSIM is faster, easier, and safer β no need to search for local SIMs or deal with language barriers. Just scan, activate, and go. Better rates with no hassle!
Absolutely. Airport SIMs are often overpriced. HAWA eSIM offers better rates, instant setup, and lets you skip long queues at kiosks.
Yes! HAWA eSIM supports both regional and global plans, so one eSIM can cover multiple countries β perfect for frequent travelers and backpackers.
βοΈ Need a specific country? You can also buy individual eSIMs for any supported country, giving you flexibility and control over your data usage.
β Yes, many models of Samsung Galaxy, Google Pixel, and OnePlus support eSIM.
π± eSIM-Compatible Models Include:
- Samsung Galaxy: S20 series and newer, Z Fold, Z Flip, Note 20, and A54 5G
- Google Pixel: Pixel 3 and above (excluding some carrier-locked models)
- OnePlus: OnePlus 11 and newer (with eSIM support enabled in software updates)
π Tip: To check if your device supports eSIM, go to:
Settings > Connections > SIM Manager (Android)
or search βeSIMβ in your phone settings.
π‘ HAWA eSIM works seamlessly on compatible Android devices β giving you instant, data-only connectivity in over 100+ countries.
No, HAWA eSIM has no hidden fees. You pay exactly whatβs listed for your data plan, with no surprise charges for activation, roaming, or extra use. All taxes and fees are included upfront.
Yes, eSIM works with major Saudi carriers like STC, Mobily, and Zain. The eSIM.
With HAWA eSIM, you get:
- πΈ Better rates than roaming or local SIMs
- β‘ Instant activation (no need to visit a store)
- π² Easy installation β just scan a QR code
- π§³ Perfect for tourists, business travelers, or Umrah/Hajj visitors
Stay connected across Saudi Arabia without the hassle of physical SIM cards.
Yes, HAWA eSIM offers data plans perfect for tourists visiting Saudi Arabia.
HAWA eSIM provides affordable and instant eSIM data plans for pilgrims visiting Makkah and Medina.
Yes, eSIM is fully supported by UAE carriers such as Etisalat and Du.
With HAWA eSIM, you get:
- πΈ Better rates than roaming or local SIMs
- β‘ Instant activation (no need to visit a store)
- π² Easy installation β just scan a QR code
- π§³ Perfect for tourists, business travelers
HAWA eSIM offers some of the most affordable tourist data plans in the UAE starting from just $0.50.
Yes, eSIM offers better rates, instant activation, and avoids long queues at airport kiosks. Get eSIM rates at HAWA eSIM.
Yes, eSIM is supported by major Azerbaijani networks and works well in cities like Baku, Ganja, and more.
With HAWA eSIM, you can:
πΆ Get instant data upon arrival β no physical SIM required
π° Enjoy affordable pricing starting from just $0.50
π§³ Stay connected during your trip without visiting local SIM shops
π Use HAWA for single-country or regional plans across nearby countries
HAWA eSIM is the perfect travel solution for tourists in Azerbaijan.
There are many eSIM providers but HAWA eSIM provides reliable, cost-effective data plans for Baku visitors.