FAQs

Frequently Asked Questions - eSIM FAQ

What is an eSIM?

An eSIM, or embedded SIM, is a digital SIM card that allows you to activate a cellular plan without using a physical SIM card. Built directly into your smartphone, tablet, or wearable device, eSIM technology lets you download and switch between mobile data plans instantly β€” no shipping, no swapping, and no need to visit a store.

Unlike traditional SIM cards, an eSIM is rewritable, so you can easily change carriers, add international data plans, or keep multiple profiles on one device β€” perfect for frequent travelers, remote workers, or anyone who needs flexible mobile connectivity.

βœ… Key Benefits of eSIM:
  • No physical SIM card required
  • Instant activation online
  • Keep multiple data plans on one device
  • Ideal for international travel
  • Secure and tamper-proof
How to activate eSIM?

Activating your HAWA eSim is simple. Follow these guides based on your device:

  • Easy Ways to Install an eSIM on iPhone
  • iPhoneΒ β†’Β Settings β–Έ Cellular β–Έ Addβ€―eSIM
  • How to Install an eSIM on Samsung
  • AndroidΒ β†’Β Settings β–Έ Network &Β Internet β–Έ SIMs β–Έ Addβ€―SIM
  1. Scan the QR codeΒ from your HAWA eSIM e‑mail.
  2. Turn on DataΒ RoamingΒ if you’re abroad – then you’re ready to surf!

Total time: about 1Β minute

Can I use eSIM and Physical SIM at the same time?

Yes, you can use an eSIM and a physical SIM card at the same time on most modern smartphones, including iPhones and Android devices. This feature is called Dual SIM or Dual SIM Dual Standby (DSDS), and it allows you to have two active lines on one device.

πŸ“± How It Works:
  • eSIM: One line can be a data-only eSIM, like HAWA eSIM, which gives you fast, reliable internet access while traveling.
  • Physical SIM: Your regular SIM card stays active for calls, texts, or local data.
πŸ”„ Benefits of Using Both:
  • βœ… Keep your primary number active while traveling
  • βœ… Avoid expensive roaming charges by using a HAWA data-only eSIM
  • βœ… Use one SIM for work, and one for personal use
  • βœ… Switch between networks for better coverage and pricing
🌍 Perfect for Travelers:

With HAWA eSIM, you don’t need to remove your physical SIM. Just scan, activate your eSIM, and enjoy instant data in over 150+ countries β€” all while keeping your original number active.

Is my device compatible with a HAWA eSIM?

Check our eSIM Device Compatibility Guide for a detailed list of supported devices, including:

  • iPhone XS and newer
  • Samsung Galaxy S21 and newer
  • Google Pixel 3 and newer
Is my eSIM activated immediately after purchase?

No, the eSIM is not activated immediately. You have up to 180 days to activate it.

Where can I see my data usage for the HAWA eSIM?


Check the email you received after purchase for a link to your usage details.

How do get an eSIM?

After the Purchase, you will receive an email which carries the QR Code and Manual guide to install you HAWA eSIM. It takes less than 1 min to get an eSIM from HAWA eSIM.

Does eSIM change your number?

No, switching to an eSIM does not change your phone number. An eSIM (embedded SIM) is simply a digital version of a physical SIM card. It allows you to activate a mobile service plan on your device without needing a physical SIM. Your phone number is tied to your mobile provider and service plan, not to the SIM card itselfβ€”physical or digital. So, when you transfer your existing service to an eSIM, your phone number stays the same.

Looking for flexible data solutions? HAWA eSIM is designed specifically for data use, making it ideal for travelers, remote workers, or anyone who needs fast, reliable data without switching phone numbers or plans. No roaming Charges!

Does eSIM Drain Battery?

No, using an eSIM does not significantly drain your phone’s battery. eSIM technology functions just like a physical SIM card, and it consumes minimal power to stay connected to your mobile network. In fact, in many cases, eSIMs are more energy-efficient because they are integrated directly into your device’s hardware, reducing the need for extra components.

However, if you are using multiple eSIM profiles or running dual SIM (eSIM + physical SIM) simultaneously, your phone may use slightly more batteryβ€”just as it would when connected to two networks at once. This is due to the device maintaining multiple signal connections, not the eSIM itself.

πŸ’‘ Pro Tip:

If you're using an eSIM for data-only services, like the HAWA eSIM, battery usage remains minimal and efficientβ€”perfect for travelers and remote users who need fast, reliable data without compromising battery life.

Which is better, eSIM or Physical SIM?

Both eSIMs and Physical SIM serve the same core purposeβ€”connecting your device to a mobile networkβ€”but each has its own advantages depending on your needs.

βœ… Advantages of eSIM:
No Physical Card Needed: eSIM is embedded in your device, so there's no need to insert or remove a SIM card.
Quick Setup: Activate your plan instantly by scanning a QR codeβ€”no waiting or store visits.
Dual SIM Functionality: Many phones support eSIM + Physical SIM, letting you use Two numbers at once (e.g., one for calls, one for data).
Perfect for Travel: With data-only eSIMs like HAWA eSIM, you can get instant internet access abroad without swapping SIM cards.
Environmentally Friendly: Less plastic, less waste.

πŸ” Advantages of Physical SIM:
Wider Compatibility:
Works with all phones, including older models that don’t support eSIM.
Easy to Transfer: Just move the SIM to another deviceβ€”no digital transfer needed.
Preferred by Some Carriers: Some mobile providers still rely on physical SIM activation for certain services.

πŸ† So, Which One Is Better?

For most modern usersβ€”especially frequent travelers, digital nomads, or anyone using dual plansβ€”eSIM is the better choice. It’s faster, more flexible, and ready when you are. eSIM is the FUTURE!

If your device supports it, using a HAWA eSIM for data-only connectivity is a smart, cost-effective solutionβ€”no number change, no roaming fees, just fast global data.

How many eSIMs can an IPHONE have?

The number of eSIMs an iPhone can store and use depends on the iPhone model and iOS version.

πŸ“± iPhone Models with eSIM Support:

Most newer iPhones support multiple eSIMs, with some allowing dual active eSIM use. Here's a breakdown:

βœ… iPhone 14 and newer (US models):
  • No physical SIM slot
  • Can store 8 or more eSIMs
  • Support 2 active eSIMs simultaneously
βœ… iPhone 13, 12, 11, XS, and XR series:
  • Can use 1 eSIM + 1 physical SIM at the same time (Dual SIM mode)
  • Can store multiple eSIM profiles, but only 1 active eSIM at a time
βœ… iPhone Dual eSIM (iOS 16 and up):
  • Some models running iOS 16 or later now support two active eSIMs at once, even with no physical SIM.
🌍 Why Use Multiple eSIMs?

Using multiple eSIMs is perfect for:

  • Traveling internationally
  • Separating work and personal data
  • Taking advantage of data-only plans like HAWA eSIM without removing your main line
πŸ’‘ Pro Tip:

With HAWA eSIM, you can store multiple data-only eSIMs on your iPhone and switch between them based on your destinationβ€”no roaming fees, no hassle.

Can I delete eSIM and use Physical SIM?

Yes, you can delete an eSIM and switch back to using a physical SIM at any time, as long as your device supports it. eSIM and physical SIM operate independently, and deleting an eSIM profile will not affect your phone's ability to use a physical SIM card.

πŸ”„ How It Works:
  • eSIM is a digital SIM stored on your device. You can remove or deactivate it in your phone settings.
  • Once deleted, you can insert a physical SIM card and your device will automatically detect and connect to the network.
πŸ“± Important Notes:
  • Make sure you don’t delete your primary eSIM unless you're sure, especially if it's tied to your phone number.
  • If you're using a HAWA eSIM (data-only), deleting it won’t affect your calls or texts β€” only the data service will be removed.
Should I remove my Physical SIM card when using eSIM?

No, you don't need to remove your physical SIM card when using an eSIM β€” you can use both at the same time.

Most modern smartphones, including iPhones and Android devices, support Dual SIM functionality, allowing you to use an eSIM and a physical SIM simultaneously. This means you can have:

  • One SIM for calls and texts (your regular number)
  • Another SIM (like HAWA eSIM) for data-only connectivity, especially while traveling
Is eSIM Safe and Secure to Use?
βœ… Yes, eSIM is safe and secure to use.

In fact, it’s often more secure than a physical SIM card. Here’s why:

  • πŸ” Tamper-Proof Technology: eSIMs are embedded directly into your device, making them harder to steal or clone.
  • πŸ›‘οΈ Encrypted Activation: eSIM profiles are downloaded over encrypted internet connections using QR codes or activation codes.
  • πŸ”„ Remote Management: Lost your phone? You can easily deactivate your eSIM remotely, unlike a physical SIM that must be physically removed.
  • πŸ‘οΈ Less Risk While Traveling: No need to swap cards in unfamiliar places. Just scan and go with HAWA’s secure data-only eSIM.

πŸ’‘ With HAWA eSIM, your data is protected and private β€” no physical SIM swap needed, and no risk of losing your primary number.

How Long Does It Take to Activate a HAWA eSIM?

The process is fast, simple, and can be done anytime, anywhere:

  • πŸ“± Scan your QR code or enter your activation details
  • βœ… Add eSIM
  • πŸ“Ά Start using data instantly

Average activation time: 1-3 minutes

No waiting, no shipping, no physical card required.

πŸ’‘ Pro Tip: If you're in a rush at the airport or need instant data on arrival, HAWA eSIM is the perfect solution β€” activation is nearly instant.

Can I use eSIM while Traveling Internationally?

Yes, eSIM is ideal for international travel. With HAWA eSIM, you get instant data in over 150+ countries β€” no SIM swap, no roaming charges.

How Can I Avoid Roaming Charges with eSIM?

Use a data-only eSIM like HAWA eSIM to bypass your home carrier’s expensive roaming fees. Just activate it before or upon arrival and stay connected affordably.

Is eSIM Better Than Buying a SIM Card Abroad?

Yes. eSIM is faster, easier, and safer β€” no need to search for local SIMs or deal with language barriers. Just scan, activate, and go. Better rates with no hassle!

Is eSIM Better Than Buying a SIM at the Airport?

Absolutely. Airport SIMs are often overpriced. HAWA eSIM offers better rates, instant setup, and lets you skip long queues at kiosks.

Can I Use eSIM in Multiple Countries?

Yes! HAWA eSIM supports both regional and global plans, so one eSIM can cover multiple countries β€” perfect for frequent travelers and backpackers.

✈️ Need a specific country? You can also buy individual eSIMs for any supported country, giving you flexibility and control over your data usage.

Can I Use eSIM on My Samsung Galaxy / Google Pixel / OnePlus?

βœ… Yes, many models of Samsung Galaxy, Google Pixel, and OnePlus support eSIM.

πŸ“± eSIM-Compatible Models Include:

  • Samsung Galaxy: S20 series and newer, Z Fold, Z Flip, Note 20, and A54 5G
  • Google Pixel: Pixel 3 and above (excluding some carrier-locked models)
  • OnePlus: OnePlus 11 and newer (with eSIM support enabled in software updates)

πŸ” Tip: To check if your device supports eSIM, go to:

Settings > Connections > SIM Manager (Android)

or search β€œeSIM” in your phone settings.

πŸ’‘ HAWA eSIM works seamlessly on compatible Android devices β€” giving you instant, data-only connectivity in over 100+ countries.

Are There Any Hidden Fees with HAWA eSIM?

No, HAWA eSIM has no hidden fees. You pay exactly what’s listed for your data plan, with no surprise charges for activation, roaming, or extra use. All taxes and fees are included upfront.

Does eSIM work in Saudi Arabia?

Yes, eSIM works with major Saudi carriers like STC, Mobily, and Zain. The eSIM.
With HAWA eSIM, you get:

  • πŸ’Έ Better rates than roaming or local SIMs
  • ⚑ Instant activation (no need to visit a store)
  • πŸ“² Easy installation β€” just scan a QR code
  • 🧳 Perfect for tourists, business travelers, or Umrah/Hajj visitors

Stay connected across Saudi Arabia without the hassle of physical SIM cards.

Is eSIM available in Saudi Arabia for tourists?

Yes, HAWA eSIM offers data plans perfect for tourists visiting Saudi Arabia.

Best eSIM for Hajj or Umrah visitors?

HAWA eSIM provides affordable and instant eSIM data plans for pilgrims visiting Makkah and Medina.

Does eSIM work in Dubai or Abu Dhabi?

Yes, eSIM is fully supported by UAE carriers such as Etisalat and Du.

With HAWA eSIM, you get:

  • πŸ’Έ Better rates than roaming or local SIMs
  • ⚑ Instant activation (no need to visit a store)
  • πŸ“² Easy installation β€” just scan a QR code
  • 🧳 Perfect for tourists, business travelers
Cheapest eSIM for tourists in UAE?

HAWA eSIM offers some of the most affordable tourist data plans in the UAE starting from just $0.50.

Is eSIM better than airport SIM in UAE- Dubai?

Yes, eSIM offers better rates, instant activation, and avoids long queues at airport kiosks. Get eSIM rates at HAWA eSIM.

Can I Use eSIM in Azerbaijan?

Yes, eSIM is supported by major Azerbaijani networks and works well in cities like Baku, Ganja, and more.

With HAWA eSIM, you can:
πŸ“Ά Get instant data upon arrival β€” no physical SIM required

πŸ’° Enjoy affordable pricing starting from just $0.50

🧳 Stay connected during your trip without visiting local SIM shops

🌍 Use HAWA for single-country or regional plans across nearby countries

HAWA eSIM is the perfect travel solution for tourists in Azerbaijan.

Best eSIM for Baku?

There are many eSIM providers but HAWA eSIM provides reliable, cost-effective data plans for Baku visitors.